Grill'd, one of the country’s most profitable hamburger chains, has hired a global food auditor to review the food safety and work practices at its 137 restaurants in the wake of a growing food safety and worker exploitation scandal
Photos and videos of restaurants show a mouse tail hanging from a vent in one Victorian restaurant. A video of a baby rat in another restaurant was taken in March. Other evidence includes photos of mould on trays used to cook burgers, rubbish dumped in storage areas, buns stored on trays on the floor next to a door with flies and photos demonstrating an overall lack of hygiene and cleanliness.
Stonnington Council refused to answer questions about Grill’d, including how many years it knew the restaurant had been non-compliant. In Queensland, a confidential email sent on November 13 to Grill’d Bulimba reported that food containers had food grime still in bowls and containers that had been put away. A food safety issue was deemed out of the restaurant’s control because the “testo probe” - which measures temperatures of meat and chicken - was being fixed. The reviewer also "stated he did not sight anyone wash their hands during his visit".
In a statement the company said “no records were falsified; our own systems detected where a new employee was applying processes from their previous employer.” It said it had provided training and coaching for the individual and team.
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