Optus has been ordered to pay $6.4 million in penalties for misleading nearly 140,000 of its mobile customers over home internet disconnections. 9News
The Federal Court issued the multi-million-dollar penalty following proceedings against Australia's second largest telco by the Australian Competition and Consumer Commission .
Optus has been ordered to pay $6.4 million in penalties for misleading nearly 140,000 of its mobile customers. "We took this case against Optus because we were concerned its emails created a false sense of urgency for consumers and may have discouraged them from shopping around for the best deal available," ACCC chairman Rod Sims said in a statement.
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