Blizzard has resolved an issue where players were accidentally making store purchases whilst using in-game chat, but is…
As they'd been writing a message in chat at the time, they weren't able to cancel the purchase before it completed.
The poster believes it's caused by"a bug where text typed into the chat is occasionally misinterpreted by the game [as] input for navigating the menu" and Blizzard seemingly concurs, as the issue has now been resolved. However, after getting in touch with Blizzard and explaining what happened, the developer refused to refund the 300 legacy credits, insisting that"all those unlocks are meant to be final", adding"if you believe there was a problem with the game which caused this to happen, please be sure to provide feedback via our forums". And that was it.
Several other commenters in the thread share similar stories and the thread has almost a thousand upvotes at the time of writing.and although Mediatonic took the same line, eventually the company was forced to apologise and issue refunds to those affected.
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