Travellers are waiting months for passports instead of weeks, throwing costly bookings into jeopardy.
— how many passports issued last financial year— complaints made to Commonwealth Ombudsman since July last year"We launched both of their passports on the 18th of May, which was a Wednesday at 10am," he said.
On Monday, five days before the family was due to fly out of Brisbane, they were told their passport had been printed and was ready for collection.handles complaints about federal government departments and offices.From July last year to June 2022, the Ombudsman received 649 complaints about passport delays, the equivalent of almost two every day over 12 months.
A spokesperson said most people had their passports back after six weeks, but applications for children could take longer.
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