While politicians argue over who to blame for a decline in Australia’s broadband uptake, customers are seeking more affordable ways to get online
Experts say the availability of cheaper and more reliable alternatives such as 5G internet is behind a swath of Australians disconnecting from the NBN.Experts say the availability of cheaper and more reliable alternatives such as 5G internet is behind a swath of Australians disconnecting from the NBN.
NBN has embarked on a massive full-fibre upgrade to premises in the fibre-to-the-node “footprint” – effectively rebuilding most of the network to the type planned by the former Rudd Labor government in 2009 before changes made under the Coalition after 2013. Aiding customers hunting to reduce their internet bill are cut-price 5G home internet plans, which some retailers market at a lower cost to their own NBN plans. They are able to do this due to the lower cost in supplying internet over mobile, compared with the wholesale prices NBN charges.
It is understood Vodafone’s parent company, TPG, has been steering customers who might otherwise choose a lower-speed NBN plan to its 5G home internet product because the margins are better using TPG’s mobile network and customers can get more for less. For example, Vodafone’s 5G home internet plan is $55 a month for 100Mbps, while Vodafone’s NBN 25Mbps plan is $70 a month and the 100Mbps plan is $80 a month.
The company posted on Musk’s social media platform X in March that it now had 200,000 customers in Australia.
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