At least 100 managers needed for frontline airport roles as post-lockdown problems plague airline
Qantas is hoping to address the problems by scheduling fewer flights in the next month and hiring more staff.Sign up to receive an email with the top stories from Guardian Australia every morning
The airline’s domestic and international chief executive, Andrew David, acknowledged that Qantas had been plagued by problems as it recovered from the Covid-19 lockdown period. A spokesperson said the airline was committed to improving its services: “We’ve been clear that our operational performance has not been meeting our customers’ expectations or the standards that we expect of ourselves – and that we’ve been pulling out all stops to improve our performance.
“As we have done in the past during busy periods, around 200 head office staff have helped at airports during peak travel periods since Easter. “While we manage the impacts of a record flu season and ongoing COVID cases coupled with the tightest labour market in decades, we’re continuing that contingency planning across our airport operations for the next three months.”
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