About one in six restaurants is adding surcharges to checks in an attempt to offset high costs, but the charges have raised the ire of customers and observers.
Restaurants that have continued the trend of charging customers for everything from water to employee healthcare costs have come under scrutiny as business owners grapple with rising costs.
is now tacking on fees or surcharges for customers in an effort to combat the rising cost of doing business, according to a National Restaurant Association survey, a trend that has become increasingly controversial.at Alimento, a restaurant which went viral for its 4% surcharge that ownership said is meant to offset the costs of paying for workers' health insurance, according to a CBS report Monday.
The owner of the restaurant, Zach Pollack, took to social media to defend the establishment's decision to upcharge customers for the cost, pointing out that patrons have the option to remove the surcharge from their checks.A prepares a bill for a customer. At P.J. Whelihan's restaurant and pub in Spring Township Friday evening June 25, 2021.
"As some of you may have heard, my restaurant, Alimento, was recently targeted online by a number of people fueled someone's rant about our 4% healthcare surcharge ," Pollack said on Instagram.Alimento is not alone in charging unfamiliar fees, with restaurants across the country finding creative ways to offset costs and boost profit margins, charging for some items customers oftentimes expect not to pay for, such as water or bread.
Laws on what restaurants can surcharge vary across the country, though there are few restrictions in most jurisdictions. Nevertheless, the practice leaves a bad taste in the mouths of some industry observers.
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