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The primary responsibility of this role is to assist in the implementation, maintenance, and support of the company’s network infrastructure. Additional duties include supporting the global Help Desk and regional Network Administrators from a second-level support perspective.
The Network Engineer position necessitates practical knowledge of operating systems and server technologies, LAN networking and devices, WAN technology with remote office connectivity, and security-related devices and technology. This individual provides feedback, suggestions, troubleshooting, and guidance to system administrators, while documenting, tracking, and monitoring any related issues to ensure nearly 100% network uptime.Work with the company’s network providers to build and enhance the company’s network.Increase global security posture through segmentation, creating and documenting processes, leveraging centralized management solutions, and standardizing configurationEnsure global switching and routing consistency and troubleshoot where necessary. Configure, manage and administer routers, firewalls, switches and other IP-based communication equipment.Ensure full network logging and monitoring systems are in place and documentedCoordinates with the other company’s Information Technology team members to build a knowledge base for the benefit of company’s computer system users.Responsible for properly completing all information necessary within the IT operational methodology as required by the Global Manager of Network Services. Assist in performing necessary steps for testing new business application software releases and corrective codes on Desktop computers, and servers supplied by the company’s Development team and company approved vendors. Maintains up-to-date expertise in the operation and application for the standard microcomputer software and a working knowledge of a wide variety of commonly used hardware and software. Maintains a working knowledge of software applications necessary in support of the company’s business. Provide individual and group instruction, as needed, on the use of equipment and software, and on network features. Assist with preparing and providing necessary project information to support the company’s IT strategy.Work with cross function organization teams to ensure the coordination of resources for technology projects and that all services have needed information regarding the implementation of technology.Adhere to all published organizational, safety policies and procedures as described in the company’s employee handbook.Bachelor’s degree in Business Administration, Computer Science from four-year college or university; or three to five years previous experience; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Excellent coordination skills with demonstrated results. Advanced knowledge of telecommunications and data networks. Excellent verbal and written communication skills including demonstrated ability to interact and communicate with all levels of an organization.Excellent technology skills, including the use project management, database management, presentation and word processing software. General understanding of Freight Forwarding and Logistics Industry, and the role of technology in supporting organizational effectiveness.The candidate will possess current certification in either Cisco, Palo Alto and/or MS Azure via an accredited education institution and/or any of the widely known professional associations in their respective fields. The ability to read, write, and speak fluently in English, is a must. Other languages could prove useful. Please consider your application unsuccessful if you have not received a response within two weeks of applying.
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