.Woolworths shoppers are divided over the supermarket’s latest security camera trial at self-serve checkouts. 7NEWS
“If a misscan occurs, a short video highlights the affected product and customers then have the opportunity to re-scan it.
“While most customers do the right thing at our self-serve checkouts, we’re all busy and mistakes can easily happen. “This technology, which is used internationally, should make the self-serve scanning process more accurate for our customers.”7NEWS.com.au understands that footage from the camera is not viewed live and any faces detected are blurred so that the customer cannot be identified.
It’s understood that PIN pads are also blacked out in the vision and Woolworths has strict security policies in place to protect customer privacy.Many thought it was a “good idea”.The cameras are located overhead and angled to detect the activity through the assisted and staffed checkouts.However others were more critical of the idea, with one claiming that the cameras were “kinda creepy”.Added another: “OK, now I think they’re over doing it.
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