'They slowly strangled me': Grill'd store owner lost shop days before Christmas | adele_ferguson
The dwindling number of franchisees are charged a series of fees, including a franchise fee and a royalty of 9 per cent on gross sales. Fees like this are not uncommon for franchise arrangements.
Separately, the company organised a statement and video to be released to thousands of restaurant workers. The statement said "that we do our best to make sure that our people feel valued and are treated equitably and properly". It was summarised with the phrase "Connection, Growth and Belonging".Grill’d began in 2004 when Simon Crowe, Simon McNamara and Geoff Bainbridge opened their first healthy burger restaurant in Hawthorn in Victoria.
He said the issue boiled down to a lack of trust in his people. This was typified by a series of leaked emails where Crowe asked an external IT consultant to set up a system to forward certain staff emails to him without them knowing. When he was struggling financially, Berrange flew to Grill’d head office in Melbourne to ask for help. In response, the company offered him $365,000 for his Chermside restaurant – less than the cost of the refurbishment – and $471,391 for another in Toowong, which had cost him $650,000 in 2015.
When Berrange was terminated on December 21, 2018, Grill’d took over the lease and ownership of his restaurants, converting them to company-owned stores. Berrange isn’t the only franchisee who has suffered at the hands of Grill’d. One of the original franchisees, Michael Burke, had a similar experience. He signed a franchise agreement in 2006 to run a restaurant in Bridge Road, Richmond.
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