At a Senate hearing, a Twitter executive told lawmakers that accounts are removed only for violations of policies on their own platform.
Pickles confirmed to Sullivan that "the rules that apply to any user on Twitter are the same. " Any user who encouraged violence on the platform would see action taken on their account -- but only if that incitement of violence happened on Twitter.
"So if a government takes violence against it's own citizens is that breaking the Twitter rules?" Sullivan asked. Pickles said, "I think that activity is happening offline and the key question for us is what's happening on Twitter."Pickles said Twitter has taken action on government-directed propaganda campaigns, including one it found to be. Twitter released an archive of accounts it believes engaged in the campaign.
At the hearing, lawmakers also asked about the importance of Section 230 of the Communications Decency Act, a controversial piece of legislation that protects social media companies from liability for their users' content. Representatives from Twitter, Google and Facebook all fiercely defended the legislation, saying it helps them monitor dangerous content and encourages competition in the sector by protecting smaller players with fewer content moderation resources.
At one point in the hearing, a lawmaker wondered if there was enough at stake for tech companies to care about content moderation. Lawmakers often call Section 230 a legal shield that prevents tech companies from having to take responsibility for harmful content on their platforms. Facebook's global policy head Monika Bickert later emphasized that "the incentives are there to make sure we are doing our part.
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