The veteran retailer has slammed Australia’s legal system, and said people won’t stop shopping at Harvey Norman as it fights allegations of misleading customers.
Veteran retailer Gerry Harvey has shrugged off his company’s court battles as posing no risk to its brand or reputation as the furniture and white goods retailer fights to overturn a Federal Court ruling and two class actions.
In October, the Federal Court found that Harvey Norman and lending business Latitude Financial Services had misled and deceived consumers over ads for deposit-free and interest-free payments that actually hid fees and costs of over $500 and failed to disclose that benefits could only be accessed if the customer signed up to a Latitude GO Mastercard. Harvey Norman has signalled its intention to appeal against the ruling.
“I have very strong opinions on all of that, and I’m not allowed to say what I think. I hate the idea of being gagged,” Harvey said. “If I had my way, I’d be out there screaming at the top of my lungs about the injustices, and yet I can’t do it. I’ve got to play along with it.Harvey, 85, co-founded the retail chain in 1982 with Ian Norman and has held the position of executive chairman since 1987.
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