What constitutes as a restaurant in America is changing
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To understand just how much of an impact this technology has had, consider the historic trajectory of the industry. It started with table service. Then the fast food segment emerged , followed by the drive-thru . “Timing-wise, this is definitely a tipping point for the emergence of essentially a new business model for certain restaurateurs,” said Hudson Riehle, SVP of the National Restaurant Association. “The basic paradigm of what constitutes a restaurant in America today is changing.”
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