'Where is my child?': Family demands answers after boy spends night in airport storeroom
A nine-year-old boy has spent the night with two other children in a room filled with boxes at Melbourne Airport after his flight to Sydney was diverted.
Virgin Australia has apologised for a "breakdown in communication" after the boy, who was flying as an unaccompanied minor to Sydney from Brisbane to visit his grandparents, slept in a room near the airline's lounge with two other children.Credit:However, the airline says they "communicated regularly" with the child's nominated guardian - understood to be his grandparents - during the night.
John Meredith, 9, said he was confused by the situation after his flight was diverted to Melbourne and he had to spend the night at the airport.His mother says the family was not contacted by Virgin Australia and did not know where John had spent the night. The family is now demanding answers. “In times of weather disruption, we do our best to accommodate guests onto other flights or provide accommodation when their flights have been diverted," the statement reads.
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