Stephanie Lay of Windham, Maine, is looking for relief after a deluge of letters from United Healthcare filled up her mailbox for nearly a week.
A Maine woman says her mailbox was deluged with letters from her health insurance company—nearly 500 notices in a five day period.
Every one of the 46 letters from the insurance carrier was addressed to her son, Bryce, who has autism and lives in a managed care facility. But when Lay opened one, she noticed that the document inside was addressed to the State of Maine Department of Health and Human Services, not to her family. Even stranger, the office for that DHHS branch was located in Cleveland, more than 700 miles away.
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