Would you like your meal served to you by a robot? Amid staff shortages, one Canberra cafe tried it out

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Would you like your meal served to you by a robot? Amid staff shortages, one Canberra cafe tried it out
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Amid ongoing staff shortages, one Canberra cafe decided to hire an employee unlike the others: an autonomous robot waiter. The owner says the gamble is paying off.

Canberra cafe owner Sam Vekiriya has welcomed an autonomous robot waiter to his team after months of desperately searching for new staff.Quantum Robotics say it's unlikely the hospitality robots would lessen the need for human staffThe robot delivers food and drinks to tables and returns dirty dishes back to the kitchen when they're finished with, patiently stopping when patrons pass by.

"We've been looking for staff for a year and a half, and really badly, desperately looking for staff for the last three months, which is really impossible to find at the moment," he said. These machines run the gamut from forklifts, palletising arms and commercial cleaning robots in addition to smaller hospitality and retail assistants.

Where robots are experiencing a much more significant growth is in what Mr Aston calls "the three Ds"."Dull work that's repetitive or routine that has low productivity, the implementation of robotics has accelerated off the back of COVID, and it's continued now that [COVID has] sort of subsided, it's still booming."

The rising tides of automation are nothing new to the unions that represent millions of Australian workers.Secretary Sally McManus said in a statement to the ABC that automation was far from a new phenomenon in many workplaces, but that robots would only be welcome in the workplace as a mechanism of improving the quality of life and safety of workers.

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