A new study reveals that 58% of Gen Z Australians are already using AI tools like ChatGPT at work, with nearly all expressing no concern about job displacement. Despite known risks such as 'hallucinations' and security concerns, young workers are enthusiastically adopting these technologies. Experts emphasize the importance for businesses to implement guidelines and training to ensure responsible and effective use of AI.
Young Australia ns are ‘all in’ on generative AI and are embracing tools like ChatGPT in the workplace at speed, according to new research, amid calls for workplace leaders to introduce guardrails for the nascent technology.
The research was conducted by Hatch, an online jobs marketplace described as ‘Seek for Gen Z’. Hatch CEO Adam Jacobs, a co-founder of The Iconic, said Gen Z’s keenness to embrace AI technologies should be viewed as an asset to businesses.Loading Hatch head of AI Dr Arwen Griffioen said workplaces needed to establish guidelines and ensure that employees were trained in how hallucination, bias and error could be detected and mitigated.“Managers should be enthusiastic about their teams using the technology where it is helpful and safe,” Griffioen said. “Creating a culture of healthy scepticism and accountability ensures that employees feel empowered to use the tools that elevate them while building critical thinking and analysis skills.
“I use it every day. It’s instrumental in helping me draft things more efficiently and identify oversights that I might not have been able to identify myself, given my lack of experience working as a lawyer,” she said. Buksh said generative AI was adept at collating information and making summaries, but that its limitations should be recognised.that artificial intelligence chatbots ChatGPT, Google’s Gemini and Meta’s Llama should be deemed “high risk” and subjected to mandatory transparency, testing and accountability requirements.
“There are also so many ways to make what you do faster. ChatGPT really speeds up my job, which is massive. As a junior person, you’re trying to make sure you’re working hard and not missing something important. I find it incredibly useful.”
Generative AI Chatgpt Workplace Gen Z Australia
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