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Commonwealth Bank customers have had their rightful account balances restored after a glitch led to unexpected repeat transactions. The bank apologised after some customer payments were unexpectedly repeated on Saturday morning, allegedly leaving some accounts overdrawn. The number of people impacted and the reason behind the issue have not been made public. The bank said it had completed the process to reverse duplicate transactions and addressed other issues with its app by 5.30pm AEDT.
” An earlier statement about the glitch the bank posted to social media prompted complaints from customers. Some shared their concern their accounts were overdrawn. The latest incident came after the bank on Thursday apologised and agreed to pay $7.5 million after sending 170 million emails that breached Australian anti-spam laws.
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